We belive in the power of questions. Dialogue is the basis of every healthy client relationship, and every successful business partnership. And good questions are at the heart of effective dialogue. So what are some of the questions we are asking now?
As consultants we have to be mindful of the changing environment, and be prepared to share our expertise to help others through the uncertainty that is associated with every economic recession. Here is a list of six high-gain questions for consultants to consider as they review their work plans and other project plans with their customers.
- Do I have the right approach to help this business thrive in current circumstances?
- What assumptions are no longer valid for our decision-making efforts?
- How have our roles and responsibilities changed?
- How has the current volatility affected our data?
- Are we communicating a coherent future direction?
- How are we evaluating and adapting change strategies?
Anxiety and uncertainty drive decision-making in difficult situations like these. Decisions about how to achieve goals of reduced total costs, increased productivity/quality, and enhanced efficiency have to be tempered with thoughtful consideration of how to develop necessary flexibility, foster innovation and creativity, and continue to improve communications. Planning for the long-term requires a careful analysis of the implications of current conditions on plans and activities. Use these questions to begin that dialogue, and then let us know if you develop any additional valuable High Gain Questions for current conditions.